Contact

Vaaree Contact

Have questions or need assistance? Our FAQs might have just the answers you are looking for. If not, pick up the phone and connect with us.

Quick Links

- Frequently Asked Questions
- Orders & Delivery
- Returns & Exchanges
- Bulk Orders
- FBV & Product Details
- Payment & Billings

Orders & Delivery

- Free delivery on all orders above `₹799`.
- A nominal delivery fee of `₹70` applies to orders below `₹799`.
- You can track your order by reaching out on WhatsApp or by navigating to **All Orders** in your account on the Vaaree app or website.

Returns & Exchanges

- Decor, Towels, Ceramics, Glassware and Kitchen products: `48 hours` returnable.
- Accent Furniture: `7 days` replacement.
- Garden: `48 hours` replacement.
- Soft Furnishings (Bedsheets, Cushion Covers, Throws, Curtains, Table Linen): `5 days` returnable.
- Products cannot be exchanged/returned/replaced once used or washed.
- One free replacement is offered if the product is undamaged; further replacements may incur shipping charges.

Refund Timelines

- Credit Card / Debit Card / Net Banking: refunds are processed to the original mode of payment within `4-5 business days` after initiation.
- COD: refunds are processed via Vaaree Credits or bank transfer.
- COD bank transfer refunds are processed within `7-8 business days`.
- Cash refunds are not allowed for COD orders.
- Delivery fees (if applicable) are non-refundable.

Bulk Orders

A bulk order is any purchase quantity above 10 units (items sold as a set are considered as one unit). For personalized guidance, contact Vaaree curation experts using the bulk order form.

Contact

- Email: `help@vaaree.com`
- Phone: `+91 7996887888`
- Support hours: Monday to Sunday, `10:00 AM - 7:00 PM`